Events Manager

Introduction

Laurel Manor is where unforgettable celebrations come to life. As one of Michigan’s premier wedding and event destinations, our recently acquired, second-generation family-owned venue blends elevated hospitality, exceptional cuisine, and personalized service to create moments guests remember forever — from elegant weddings and engagement parties to bridal showers, milestone celebrations, corporate events, and large galas, all within our stunning 50,000-square-foot venue.

Led by acclaimed Chef Luciano DelSignore — owner and operator of several high-end restaurants — our culinary program brings restaurant-quality dining and hospitality to every celebration. With sophisticated event spaces, warm service, and a team dedicated to making every detail feel seamless, Laurel Manor delivers a genuine experience that feels both luxurious and deeply personal.

We’re looking for an organized, hospitality-driven Events Manager who is passionate about creating exceptional client experiences and executing flawless events. This role is responsible for guiding clients through the planning process after booking, ensuring every detail is communicated, coordinated, and executed at the highest level for weddings, social celebrations, corporate events, and galas. If you thrive in a fast-paced environment, enjoy bringing events of all types to life, and take pride in delivering memorable guest experiences, we’d love to meet you.

Position Responsibilities

• Serve as the primary planning contact for wedding receptions, social events, and corporate events after contracts are secured by the Sales Manager
• Maintain client contact and effective communication throughout the planning process to ensure the highest level of guest satisfaction
• Work closely with the Director of Sales & Marketing, Food & Beverage team, and Executive Chef to ensure successful execution of weddings, social events, and corporate functions
• Detail events and generate Banquet Event Orders (BEOs), event resumes, room diagrams, timelines, and related event documentation for upcoming functions
• Communicate all plans, details, timelines, and special arrangements for events with responsible departments including culinary, operations, banquet staff, and management teams
• Coordinate with preferred vendors and external service providers including florists, entertainment, decorators, photographers, transportation, rentals, and audiovisual providers to ensure complete client satisfaction
• Conduct planning meetings, menu consultations, and final detail appointments with clients
• Ensure all client requests, dietary accommodations, floor plans, and event specifications are properly documented and communicated internally
• Be present onsite at the start of each event to ensure proper setup, event readiness, and client satisfaction
• Monitor event execution and proactively address any client or operational concerns to ensure a seamless guest experience
• Review banquet checks and final billing for accuracy following each event
• Follow up with client’s post-event to gather feedback and maintain positive relationships
• Attend internal wedding showcase tastings, menu presentations, and venue events
• Collaborate with the sales and operations teams to ensure a smooth transition from booking through execution
• Maintain accurate event records and planning notes within Tripleseat or similar event management software
• Support management with additional projects and initiatives as needed

Qualifications

• Minimum 2+ years of experience in wedding planning, event management, catering, hospitality, banquet operations, or venue coordination required
• Strong understanding of wedding receptions, social events, corporate events, and banquet execution
• Exceptional organizational skills with the ability to manage multiple events and timelines simultaneously
• Excellent communication and interpersonal skills with a hospitality-first mindset
• Ability to maintain professionalism and composure in a fast-paced event environment
• Strong attention to detail with the ability to anticipate client and operational needs
• Experience creating Banquet Event Orders (BEOs), floorplans, event timelines, and detailed event documentation preferred
• Ability to effectively collaborate with culinary, operations, sales, and banquet teams
• Experience with Tripleseat or similar event management software preferred
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Flexible schedule with the ability to work evenings and weekends based on event schedules and business demands
• Self-motivated, dependable, and team-oriented with a genuine passion for hospitality and event execution
• Polished, professional appearance with the ability to represent Laurel Manor’s elevated brand during client meetings, tastings, showcases, and event days

Why Join Laurel Manor?

• Second Generation, recently acquired Family-owned company with a welcoming, team-oriented culture
• Opportunity to represent one of Michigan’s premier weddings, corporate, and special event destinations known for elevated hospitality, exceptional service, and unforgettable guest experiences
• Chef-driven culinary program with elevated hospitality standards
• Modern, upscale event environment with personalized boutique-style service
• Competitive salary with bonus opportunities
• Opportunity to grow within a fast-paced and exciting hospitality environment
• Access to Medical Benefits including Vision & Dental
• Access to 401K Plan with an opportunity to earn up to 5% match
• Onsite bistro offers employee discounts for meals