Part-Time Front Desk / Guest Experience Associate

About Us:
Laurel Manor is an events destination catering to gatherings of all sizes from board meetings to large corporate summits, philanthropic galas, and special social events; this 50,000-square-foot venue offers unparalleled modern architectural versatility within a centrally located, “hidden-in-plain-sight” sanctuary. The experience is anchored by a newly acquired, second-generation, chef-led kitchen where Chef Luciano DelSignore’s traditional craftsmanship meets large-scale understated elegance, featuring an artisanal program of house-made pastas, slow-simmered sauces, hand selected proteins and a dedicated bakery for bespoke heritage breads, cakes and pastries. Combining the premium service & hospitality standards of an elite restaurant and a layout optimized for flexibility, discretion and convenience. 

Position Overview:
We are seeking two Part-Time Front Desk / Guest Experience Associates to join our team. This role is the first impression of Laurel Manor—ideal for someone who is friendly, polished, and thrives in a fast-paced, people-focused environment.

You’ll play a key role in creating a welcoming atmosphere while supporting daily front desk operations and ensuring smooth communication throughout the building.

Schedule:

• Part-time: 3 days per week (8-hour shifts)
• Must include Saturdays
• Additional weekday availability preferred

Key Responsibilities:

• Greet and welcome all guests, clients, and visitors with a warm and professional demeanor
• Answer and manage incoming phone calls, including transferring calls and paging staff as needed
• Direct vendors, deliveries, and guests to appropriate locations within the venue
• Provide general front desk and administrative support
• Maintain a clean, organized, and professional front desk and lobby area
• Support internal team communication to ensure a seamless guest experience
• Assist with additional tasks as needed

Qualifications:

• Previous front desk, receptionist, or customer service experience preferred
• Strong communication and interpersonal skills
• Comfortable multitasking in a fast-paced environment
• Basic computer proficiency (Microsoft Office and general office systems)
• Professional, dependable, and detail-oriented
• A positive, team-oriented attitude with a focus on guest experience

Why Join Laurel Manor?
You’ll be part of a supportive, team-driven environment where hospitality and service are at the core of everything we do. This is a great opportunity for someone who enjoys working with people and being part of a well-established, highly regarded venue.