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DTSTART:20200811T130000Z
DTEND:20200811T140000Z
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SUMMARY:Thriving In Crisis Webinar: A Customer Service Discussion
DESCRIPTION:The increasing chaos in recent months has left most of us on edge. Many of our business managers and their employees feel the tension in their interactions with customers and clients. There are many strategies to help your work team adjust to this fluid environment and provide a safe customer experience.\n\n\n\nLicensed Master Social Worker Matt Swartz will lead us through a helpful discussion on how to support your staff and operation through these tense times and productively engage customers.\n\n\n\n\n\n\n\nPCS-Counseling is a personal development firm founded in 1977 by Dr. John Mlinarcik\, focused on helping individuals\, families\, and businesses to understand ourselves and others more easily to create a life of more sustainable happiness. PCS-Counseling has a team of 14 therapists\, counselors\, and coaches with a range of expertise to help clients address their specific issues with the right expert. Our business consulting division\, PCS-Global\, works with businesses of all sizes to implement training and development curriculum that focus on the importance of growth and emotional health in driving dynamic culture within the most successful organizations.
X-ALT-DESC;FMTTYPE=text/html:<p class="04xlpa"><span style="color:black\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:11.0pt\;">The increasing chaos in recent months has left most of us on edge. Many of our business managers and their employees feel the tension in their interactions with customers and clients. There are many strategies to help your work team adjust to this fluid environment and provide a safe customer experience.</span></span></span><br />\n<br />\n<span style="color:black\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:11.0pt\;">Licensed Master Social Worker Matt Swartz will lead us through a helpful discussion on how to support your staff and operation through these tense times and productively engage customers.</span></span></span><br />\n<br />\n<br />\n<br />\n<span style="color:black\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:11.0pt\;"><em><span style="font-family:arial\,sans-serif\;">PCS-Counseling is a personal development firm founded in 1977 by Dr. John Mlinarcik\, focused on helping individuals\, families\, and businesses to understand ourselves and others more easily to create a life of more sustainable happiness. PCS-Counseling has a team of 14 therapists\, counselors\, and coaches with a range of expertise to help clients address their specific issues with the right expert. Our business consulting division\, PCS-Global\, works with businesses of all sizes to implement training and development curriculum that focus on the importance of growth and emotional health in driving dynamic culture within the most successful organizations.</span></em></span></span></span><br />\n&nbsp\;</p>\n\n<p class="04xlpa"><span style="font-size:17.5pt\;color:black"><o:p></o:p></span></p>\n
LOCATION:Online Webinar
UID:e.2969.2157
SEQUENCE:3
DTSTAMP:20260507T132833Z
URL:https://business.livoniawestland.org/events/details/thriving-in-crisis-webinar-a-customer-service-discussion-2157
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